| Day 1 |
Accounts are received at SARMA Collections, Inc. First Letter is generated in the name of Client Automated address and phone verification process is generated. |
| Day 5 |
Outbound Customer Service Calls begin and attempts are made daily until contact is made. |
| Day 15 |
Second Letter is generated in the name of Client. |
| Day 30 |
Third Letter is generated in the name of the Client. |
| Day 60-90 | Collection actions appropriate to each account continue to be taken. Accounts which age to 120 days are rolled into Bad Debt collections process. |
