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Placement Submission

Internet AccessPlacements contain extremely confidential data on your customers. SCI understands this and has gone to great lengths to secure that information, both in our hands and in transit. We are willing to look at your process to help you determine what the best method of submission fits your business.

Think you are too small to submit electronically? Think again!

SCI is experienced in helping small clients that are not sure how to get their information to us electronically. We would like to explore every option possible to attain your accounts electronically before manual possibilities. This makes it easier for you, and for us.

CDs and DVDsDue to issues with security, including HIPAA regulations, SCI is working diligently with its Technology department to implement new procedures that ensure secure transfer of all debtor information from our clients to us. We are offering three options to our clients to submit that information:

  1. Drop off your file via FTP connectivity which is popular for larger clients. (You can also choose to use FTPS* for added security)
  2. Drop off your file via our web site (Requirements are below)
  3. Enter in your debtor records individually using our secure website (Requirements are below)
Please note that SCI does NOT accept emailed placements. This is not acceptable due to the sensitive nature and lack of security in email transmissions.

What is needed to use this service:

  1. To use our FTP service, you will need a user account to be set up. Contact your sales representative or customer service to have this done. You can access the site via your web browser, or any standard FTP client software at: SCI FTP.
  2. If you choose to use either of the website options, you will need a 128-bit Secure Socket Layer (SSL) compatible web browser (Internet Explorer 5.5 with security updates and above for example). SCI has taken the necessary steps to secure the site, and the client can obtain a compliant web browser for free at:

http://www.microsoft.com/windows/ie/default.asp

To sign up for any of these options, please fill out our contact form, or call your sales representative:

  1. Contact SCI to sign up for web submission

* FTPS requires 128-bit Secure Socket Layer (SSL) and advanced S/KEY password encryption. Two different FTP Client software applications are available to support this encryption. They are Globalscape’s CuteFTP Pro®3.0 and FTP Voyager Secure®

SCI also accepts other forms of electronic media for processing. If you are unable to submit over the Internet, please let us know so we can discuss your submission needs.

SCI also will work with you to discuss approved layouts. Preferred formats include, but are not limited to:

  1. Fixed length ASCII text (.txt)
  2. Comma Delimited (.csv)
  3. XML
  4. Spreadsheets
  5. Other approved formats (Please contact us for more information)

Please note that some formats are NOT acceptable. These formats include, but are not limited to:

  1. Microsoft Word, Word Perfect, or any other word processor format
  2. PDF
  3. Image files (JPEG, TIF, etc.)
  4. Other preformatted file types (If you are unsure of a file type, please ask your sales rep to have it reviewed)

SCI requires that certain information is included in client account submissions. These basic fields make the collection process possible. There are other fields that are strongly suggested to make the process more successful. To understand these fields, please review our "required fields" document.

These documents require Adobe Acrobat Reader. You can download it here.

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SCI is fully bonded and carries professional and general liability, workers compensation, automobile, and errors & omissions coverage. SCI is a wholly owned subsidiary of SARMA

SCI is located at 1801 Broadway, San Antonio, TX 78215, 1-800-460-4808